Frequently Asked Questions
Frequently Asked Questions / About Shipping
I’ve confirmed all my previews — when will I receive my order?
The following information applies to domestic (Taiwan) orders only. International orders may vary.
At checkout, the system will display the estimated production time based on the item type and printing method you selected.
In general:
Standard orders are shipped within 5 business days after artwork confirmation.
Rush orders are shipped within 2–3 business days, but will incur an additional 35% production fee plus NT$200 for express delivery (motorcycle courier for Taipei/New Taipei or express post).
For example, an order originally priced at NT$1,000 would cost NT$1,350 for rush service. The minimum rush fee is NT$200.
Please note: Some products cannot be rushed, including packaging, label stickers, and crystal transfer stickers.
Contact Us
If you have any questions, feel free to contact us through the following methods.
Email: [email protected]
Phone: +886 02-27736106
Address: 1F., No. 18-2, Lane 61, Linyi Street, Zhongzheng District, Taipei City 100, Taiwan
StickerHD Business Hours:
Monday to Friday 10:00 am - 7:00 pm